Vivint Solar

Paralegal/Legal Assistant Vivint Solar is seeking an experienced, meticulous, and energetic individual to work as a Paralegal/Legal Assistant on our Legal Team. Under the supervision of attorneys within the Legal Team, you will work to provide a wide range of support in the handling and resolution of complaints. Vivint Solar is a leading full-service residential solar provider in the United States. We provide homeowners with the ability to choose and take control of their clean energy future. Through our flexible financing options (such as power purchase agreements, lease agreements, and financed purchase options), our customers are able to 'go green' without any of the upfront costs historically required to invest in solar. Vivint Solar provides turnkey solar services, taking responsibility for the installation of a custom-designed solar array as well as all approvals from the local permitting authority and electric utility. There is no easier option for a homeowner choosing to go solar. In addition to solar, Vivint Solar offers an energy ecosystem of products and services, like electric vehicle chargers, battery storage options, and home automation and energy management systems. Vivint Solar provides a fun, exciting work environment. Culture is important to us. Between our top 30 ranking on Glassdoor.com's 'Best Places to Work' list, our competitive compensation, and family-friendly benefits, it's easy to tell why. Required Skills and Experience: Excellent verbal and written communication skills. Extensive experience in multi-tasking projects, workloads, and competing priorities. Meticulous organizational skills with a keen eye for detail and accuracy. Adept at solving problems independently, effectively, and in alignment with company policies and goals. Proficient with Google Suite. Fluent in information technology, software, and systems, including, for example, Microsoft Office, Adobe Acrobat, and databases. Experience with project management across teams and executing on strict deadlines. Familiarity with all aspects of litigation. Strong preference for experience at a law firm or in-house law office. Bachelor's Degree preferred. Paralegal school/paralegal certificate not required. Key Job Duties/Responsibilities: Maintain a complete and accurate list of litigation matters, including but not limited to demand letters, subpoenas, and complaints. Information gathering/delivery, including attending meetings in place of attorneys to gather facts or to deliver the attorney's advice. Conduct factual research, gather relevant information necessary to respond to escalated customer complaints, demand letters, subpoenas/discovery requests, arbitration demands, and summons/complaints. Assist in responding to consumer complaints, demand letters, subpoenas/discovery requests, arbitration demands, and summons/complaints. Prepare chronology of events and reports based on research results to identify trends. Maintain relevant databases and files for effective case management. Calendar hearing dates and filing deadlines. Caselaw research by finding and summarizing cases. Assist and work cohesively with attorneys, paralegals, and other professionals across the Legal Department. Analyze and identify weaknesses and areas for improvement to mitigate risks. Compile, research, and distribute reports concerning legal and compliance projects. Assist and organize the intake and processing of consumer complaints, disputes, and litigation matters. Draft and organize procedures, research libraries, and legal memoranda. Keep trackers and calendar up to date with all deadlines relating to litigation. Assist attorneys and outside counsel in matters of consumer compliance, arbitration, regulatory inquiries, and litigation. Assist attorneys with travel arrangements, expense reports, and other administrative matters. Other duties/responsibilities as needed and assigned.